Shipping Information
We will confirm your order within 72 hours of having received your order and payment.
Free Shipping on all orders in Ireland.
Free Europe wide shipping on order over €150
We also deliver to some countries outside of Europe, please get in touch for a quote.
Our furniture and home accessories are sourced from Europe and delivery can take between 2-12 weeks depending on the products. This is specified on each product page. As a lot of our products are made to order, the delivery time will depend from product to product. Please get in touch if you have any specific question regarding a product timeline and we will be happy to help you.
info@designknb.com or +353 872246840
Orders may be delayed during holiday and bank holiday periods.
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Please note all our products are shipped directly from our European suppliers.
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Delivery and Receipt of Goods
Delivery to your home
We use contracted drivers to deliver your goods to your front door, please be aware you may need to have someone available to help the driver with your goods, depending on the size of the goods.
Some larger items are delivered on pallets to the curbside, the delivery company is not responsible for getting rid of packaging and pallets.
*Please also note that delivery charges are to the front door, if you would like the piece brought into your house, we can arrange this for an additional cost. Please contact us at: info@designknb.com
Please also make sure that the piece will fit through your front door. If you live in an apartment block, the goods will be brought to the front of the building, the driver is not insured to bring it to your apartment door, if you need the piece brought into your apartment please contact us so we can arrange this for you.
Please note each parcel must be checked at delivery, if you notice any damage to the packaging please inform the driver and make a note on the delivery slip 'damaged packaging' and you must inform us immediately and report to: info@designknb.com
Failed delivery, due to nobody being at home or goods being too big to fit through the entrance will result in a re-delivery charge.
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Regarding Returns, please visit our Returns policy.
If you have any questions, please do not hesitate to contact us.